• Starting an esthetics school?  Need to revamp an existing curriculum?  Let me put my experience to work for you!
• Looking for an online education system to allow training, testing, and evaluating course content?  I can do that for you.
• Are you interested in selling merchandise on the internet?  Let me build an e-commerce site for you! How creating about an online catalog of your merchandise? Automatic credit card payments?
• Interested in top notch customer support? Let me build you a system that allows you to have live operators to help your customers. The operators can see what page your customer is on when they ask for help and can chat with them live, in real time!
• Would you like a website that you can update from anywhere without requiring special software?
• How about a discussion board, or a place to share your treasured photographs?
• Would you like a site that allows you to have public and private areas?
• How about an online newsletter or guest book where friends can leave messages?
• Are you interested in what other people think? Let me design an online voting system that you control.
• Your options are unlimited. Don't wait, let me design and implement your business web solutions today!

• Taught all esthetics curriculum courses.
• Designed esthetics curriculum.
• Certified ISO 9000 Assessor/Lead Assessor
• Coordinated implementation for on-line changes and enhancements
• Created individual training plans for programming staff
• Designed, developed, and implemented on-line Documentation systems
• Designed, developed, and implemented Tape management systems
• Designed, developed, and implemented Interactive Voice Response applications
• Extensive system analysis, design, coding, testing, and maintenance experience
• Installed and maintained mainframe source code management software
• Installed and maintained UNIX network backup and restore software
• Maintained CICS system tables for production and test systems
• Major Computer Systems Design - reengineered legacy computer systems
• MVS to UNIX system re-engineering and conversions
• Nominated for corporate "Quality Excellence Award"
• Received corporate "Winners Circle Award"
• UNIX system administration UNIX application development
• Webmaster

• Accounts Receivable
• Adult Education
• Bulleting Board Systems (BBS)
• Credit Reporting
• Data Warehousing
• Decision Systems
• Electronic Funds Transfer
• General Ledger
• Interactive Voice Response
• Manufacturing
• Office Automation
• Retail Lockbox
• Technical Support
• Telecommunications Gateways
• Web Design

• Apache web server
• Assembler
• ANSI C / C++
• ANSI COBOL
• Adobe Acrobat
• CA/Librarian
• CA/ROSCOE/RPF
• CICS
• Cobol
• Conversant / Voice Response Unit
• dBASE/Clipper
• Designer CAD
• EasyTrieve Plus
• FlexCMS online content management system
• Gennifer/4th Generation Language
• HTML
• Javascript
• JetForm
• Korn shell/UNIX
• Legato/NetWorker
• MICR / OCR / Hollerith
• Microsoft ASP
• Microsoft FrontPage 2000/2002/2003
• Microsoft IIS web server
• Microsoft Office
• MOODLE online course development
• MySQL
• MVS Job Control Language
• Oracle SQL
• Perl
• PHP
• Tandem Application Language/TACL
• WildCAT BBS
• WordPerfect

MAINFRAME SYSTEMS

• Amdahl / MVS
• Hewlett Packard / UNIX
• Convex Supercomputer / UNIX
• IBM / MVS

MIDRANGE SYSTEMS

• Cummins Allison / RPG
• Hewlett Packard / UNIX
• IBM / System 7
• RS6000 / AIX
• Tandem / Guardian 90
• WANG / Wang VS

MICRO SYSTEMS

• AT&T / UNIX
• DataPoint / DOS
• PC / DOS
• PC / Win3.1
• PC / Win95
• PC / Win98
• PC / WinNT
• PC / Win2000
• PC / WinXP

ATLANTA SCHOOL OF MASSAGE 2007 - present
Esthetics Instructor, 2007 - present
Teaching skin care curriculum: basic and European facials, waxing, spa therapies, reflexology, business practices, massage, anatomy & physiology, makeup, microdermabrasion, high frequency, galvanic, cosmetic chemistry, chemical peels, product knowledge.  Revise curriculum.  Manage student clinic.
 

RAYMONDLOUIS.COM 2002 - present
Principal Web designer and Programmer, 2002 - present
Website design and custom programming using a combination of technologies, such as PHP, MySQL, FrontPage 2000/2002, and Apache web server to create custom website solutions.


GEAC COMPUTERS, INC. 1998 - 2002
Senior Software Consultant, 1998-2002
Provide level-3 technical support and consulting for GEAC's proprietary CICS Data Communication Interface (DCI) which is an application programming interface written in assembler. Read and diagnose CICS system and application abends. Worked on project to web enable DCI, opening up GEAC's mainframe products to the World Wide Web. Web programming using Visual Interdev, Javascript, ASP, and IIS.


SEMA GROUP TELECOM, INC. 1997 - 1998
Programmer Analyst 3, 1997-1998
Cellular billing invoice designer. Accomplishments: Creating customized on-line and hardcopy forms design, data handling and data merging solutions (Postscript and PDF output) using windows based JetForm Design JetForm Server and JetForm Merge software.


EQUIFAX / CREDIT BUREAU, INC. 1989 - 1997
Senior Systems Programmer / RS6000 System Administrator (promotion), 1996-1997
AIX system administrator. Accomplishments: Provide 7x24 hour system administrative support for twelve RS/6000's, one HP and six AIX/SP2 nodes. Maintained system software licenses, wrote documentation for use on corporate intranet web server using native HTML. Developed Korn shell scripts, trained new administrators. Monitored Oracle databases. Installed and maintained Legato NetWorker backup and restore software. Diagnosed and resolved hardware/software and customer problems.
Senior Programmer Specialist (promotion), 1993-1996
Training, project management, system analysis, design, code, testing, and technical writing. Accomplishments: slashed the time to run a typical MVS mainframe project from 432 hours to 22 hours by re-engineering MVS/370 assembler application to UNIX/ANSI C. Nominated for corporate "Quality Excellence Award," also received a corporate "Winners Circle Award." Certified as an ISO 9000 Lead Assessor.
Technical Support System Analyst, 1992-1993
Provided multi-level technical support and programming using EasyTrieve Plus, IBM/CICS, MVS/370 assembler, MVS/JCL, Microsoft Office. Accomplishments: Designed volume testing work plans, wrote special programs to determine corporate tax liabilities.
Telecommunications Systems Analyst (recruited back), 1989-1992
Installed Tandem system software and hardware, maintained fault-tolerant software drivers for telecommunication servers supporting: RS232, BiSync, and SDLC protocols using Tandem/TAL, Tandem/TACL, and ANSI C. Accomplishments: coordinated the moving, installation and testing of Tandem hardware and software to new data processing facility. Developed PC-based applications using DOS and Clipper. Setup and maintained online bulletin board software system. Developed interactive Voice Response system software using AT&T's Conversant software.


CONTEL 1989 - 1989
Senior Systems Analyst (promotion), 1989-1989
Provided PC technical support and developed administrative tools. Accomplishments: Developed software to track Data Elements, manage Change Control Requests, Problem Tracking and Resolution, and Project Status Reporting using Clipper.


EQUIFAX / CREDIT BUREAU, INC. 1982 - 1989
Systems Analyst (promotion), 1987-1989
Senior Programmer Analyst (promotion), 1987-1987
Programmer Analyst (promotion), 1984-1986
Project manager, programmer using MVS/370-assembler, ANSI Cobol, and MVS/CICS. Accomplishments: Consultant for CA/Roscoe/RPF, and CA/Librarian source control systems, designed/coded PC based "Project Tracking/Administration" and "Customer Tape Management" systems. Assisted with PC hardware and software technical support.
Programmer Senior (promotion) 1982-1984
Maintenance programmer for on-line Consumer Credit applications written in MVS/370 assembler and MVS/CICS languages. Accomplishments: Maintained CICS system software, maintained massive edit/purge facility that ensured the integrity of the Consumer Credit database.


TRUST COMPANY BANK OF GEORGIA 1977 - 1982
Programmer Advanced, 1981-1982
Electronic Funds Transfer (EFTS) application programmer and liaison between Wire Transfer and Data Processing Departments. Accomplishments: taught myself MVS/370 assembler, CICS Macro/Command language, and IBM Job Control Language (JCL). Used that knowledge to develop on-line interfaces and ancillary Cobol batch programs to transfer Federal Funds monies between Trust Company Bank and the Federal Reserve Bank of Atlanta.
Wire Transfer Specialist, 1979-1981
Manually transmitted and received Federal Funds Wire Transfers to and from the Federal Reserve Bank of Atlanta. Trained operators to use Teletype, TTY, Burroughs accounting machines, and IBM System/7 computer. Assisted with supervisory and clerical duties. Accomplishments: helped automate Wire Transfer process.
Computer Operator / Data Entry Clerk, 1977-1979
Computer operator in Retail Lockbox Department running a Cummins Allison Keyscan system. Processed bulk consumer payments, scanned payment documents using MICR, OCR, and Hollerith scanners. Made deposits to lockbox accounts.


NORRELL TEMPORARY SERVICES 1976 - 1977
Office Temporary
Provided word processing, accounting, and transcription services. Also performed manual labor assignments


TANDY LEATHER COMPANY 1975 - 1976
Assistant Manager
Ran a small leather craft specialty store. Accomplishments: retail and corporate sales, inventory management and control, bookkeeping, mail order fulfillment, supervised employees and provided leather craft tooling instruction classes.


HOPPER AND HAWKINS SECURITY SURVEY COMPANY 1975 - 1975
Secret Shopper
Performed undercover security surveillance in retail establishments across the United States. Observed and preformed covert tests on sales associates to insure they followed required sales procedures.


BALDOR ELECTRIC COMPANY 1974 - 1974
Machinist / Heavy Physical Laborer
Operated arbor presses, drill presses and arc welders in the manufacturing of custom built industrial electric motors.


BARRIER INDUSTRIES 1973 - 1974
Painter / Injection Molding Machine Operator
Painted novelty magnets in a production environment. Operated extruded molding machines and magnetizers.


BREWER AUTO BODY REPAIR 1973 - 1973
Painter / Laborer
Prepared automobiles and tractor trailer diesels for body repair and refinishing while in high school.


SIGN PAINTER 1971 - 1972
Self employed
Ran a successful small custom office sign painting business while in high school. 

• Dr. VODDER's Manual Lymph Drainage 2007
• PCA Skin, Skin Biology & Chemical peel Seminar, 2007
• Understanding the Lymphatic System, 2007
• Machine-ability - Understanding Today's Electrical Technology, 2007
• Sun Damage and Aging Skin, 2007
• International Skin Care Techniques, 2007
• The 'Original' Speed Waxing Techniques, 2007
• Successful Acne Treatments, 2007
• Hormones, Menopause and the Skin, 2007
• Implementing Your Retail Roadmap, 2007
• Marketing Yourself & Skin Treatment Center, 2007
• Treating Rosacea and Sensitized Skin, 2007
• Menology - Marketing to men, 2007
• Effective Skin Analysis, 2007
• Instructor Training, 2006-2007
• Esthetics, 2005-2006
• Reflexology, 2005-2006
• Spa Therapies, 2005-2006
• Microdermabrasion, 2005-2006
• PHP, 2002
• MySQL, 2002
• Perl, 2002
• Apache web server 2000
• Websphere application server 2000
• Virtual Web Servers, 2000
• Microsoft FrontPage, 1999
• Adobe Acrobat, 1999
• Adobe Photoshop, 1999
• X Windows/Motif Windows Programming, 1995
• Microsoft Project, 1995
• C++ Programming, 1995
• ISO 9000 Assessor / Lead Assessor, 1994
• UNIX Shell Programming, 1994
• Clipper v5.2 Programming, 1994
• Managing the Impact of Change, 1994
• TCP/IP Implementation and Support, 1994
• Clinical Hypnotherapy, 1993
• Train the Trainer, 1992
• Neuromuscular Massage Therapy, 1992
• Developing Procedures, Policies and Documentation, 1991
• WordPerfect - Intermediate/Advanced, 1991
• Using Information Services, 1991
• Presentation Skills, 1991
• Structured Programming, 1991
• Data Communications Transmission Requirements, 1990
• Principles of Data Communication, 1990
• Fundamentals of UNIX - Basic/Intermediate/Advanced, 1990
• C Programming - Basic/Intermediate/Advanced, 1990
• Time Management, 1990
• Tandem Concepts and Facilities, 1989
• Interpreting for the Deaf, 1988
• Stress Management, 1988
• CICS/VS Logic and Debugging, 1984
• CICS Macro/Command Language Programming, 1983
• MVS 370 Assembler/Macro Language Programming, 1983
• MVS Job Control Language, 1983
• Cobol, 1981-1982
• Basic Programming, 1981

• Actively look for ways to help people.
• Analyze needs and product requirements to create a design.
• Effectively communicate with others in writing and speech as indicated by the needs of the audience.
• Conduct tests and inspections of products, services, or processes to evaluate quality or performance.
• Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Determine what is causing an operating error and deciding what to do about it.
• Generate or adapt equipment and technology to serve user needs.
• Identify complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Manage my own and the time of others.
• Motivate, develop, and direct people as they work, identifying the best people for the job.
• Obtain and see to the appropriate use of equipment, facilities, and materials needed to do certain work.
• Perform routine maintenance and determine when and what kind of maintenance is needed.
• Persuade others to approach things differently.
• Talk to others to effectively convey information.
• Teach others how to do something.
• The ability to apply general rules to specific problems to come up with logical answers, involving deciding if an answer makes sense.
• The ability to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions.
• The ability to come up with a logical explanation for why a series of seemingly unrelated events occur together.
• The ability to come up with a number of ideas about a given topic. Relating to the number of ideas produced and not the quality, correctness, or creativity of the ideas.
• The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
• The ability to tell when something is wrong or is likely to go wrong. Not necessarily involving solving the problem, only recognizing there is a problem.
• Using multiple approaches when learning or teaching new things.
• Weighing the relative costs and benefits of a potential action.
• Working with new material or information to grasp its implications.
• Writing computer programs for various purposes.